Welcome to MaintenanceFixer! To ensure a safe, professional, and efficient environment for both service providers and industrial customers, all repair and maintenance providers must adhere to the following service regulations.

1. Registration and Subscription

1. Access to customer projects requires an active subscription. Subscriptions must be current to view project details and contact customers.

2. Providers must provide accurate company information, certifications, licenses, and relevant experience.

2. Professional Conduct

1. Providers must act professionally in all interactions with customers, respecting deadlines, confidentiality, and communication standards.

2. Misrepresentation of skills, experience, or certifications is strictly prohibited.

3. Providers must ensure that their services meet industry standards and comply with applicable local and national safety regulations.

3. Customer Engagement

1. Providers may contact customers only regarding projects listed on the platform.

2. Communication should be clear, honest, and professional. Providers must avoid aggressive sales tactics or spam.

3. Any agreements regarding scope, cost, or timeline are the sole responsibility of the provider and customer. The platform is not involved in negotiations or payments.

4. Project Execution

1. Providers must ensure that work is completed safely, efficiently, and according to agreed-upon terms with the customer.

2. Providers are responsible for obtaining necessary permits, tools, and equipment required for project execution.

3. Any damage to machinery, equipment, or property caused by the provider must be reported and addressed responsibly.

5. Parts & Equipment

1. Sellers may list and showcase machine and equipment parts on the platform. All parts must be accurately described, including specifications, compatibility, and condition.

2. Sellers must not misrepresent the availability, quality, or origin of parts.

3. The platform allows users to search for parts; however, all sales and transactions occur directly between the provider and customer outside of the platform.

6. Compliance and Legal Responsibilities

1. Providers must comply with all applicable laws, safety regulations, and industry standards.

2. Providers are solely responsible for any legal issues arising from their services, including liability for accidents, injuries, or damage.

3. The platform is not liable for any disputes between providers and customers.

7. Platform Integrity

1. Providers must not attempt to bypass platform rules, access projects without subscription, or engage in fraudulent activity.

2. Providers must respect other members’ intellectual property and confidential information.

3. Any violation of regulations may result in suspension or termination of account access.

8. Feedback

1. Customers may leave feedback on provider services. Providers should respond professionally and courteously.

9. Termination of Services

1. Providers may terminate engagements with customers responsibly, providing proper notice.

2. The platform may suspend or terminate provider accounts for violations of these regulations or for repeated negative feedback.

10. Acknowledgment

By subscribing to MaintenanceFixer, you acknowledge that you have read, understood, and agreed to abide by these Service Regulations. Failure to comply may result in restrictions or loss of platform access.